Many companies have now evolved offering unlimited calls to the Philippines. Some last a few months to about a year or so. Since the birth of Aspen Communication in 2003, the company who pioneered in unlimited calling services to a cell phone in the Philippines, we have seen competition. Some coming from the Philippines, most of them here in the US. Some boast that they have the cheapest price in the business but a month or two later, they are gone. But most of them are unlicensed. Companies offering or providing Voice Over IP services are subject to the US Federal Communications Commission (FCC) laws.

Why you should BUY from a FCC licensed company

Buying from a licensed company can assure or guarantee you that you will be provided the service that is promised. Licensed companies are held to certain standards that must be followed so we are obligated to provide you with the best possible service. When you run into a problem, we have to solve it. If you buy from an unlicensed company, you may not get support and they have no one to answer to so pretty much, you're out of luck when you have a complaint.

So the next time you find a company or you are in a company who provides this type of service, ask them for their Business and FCC license. That's your right as a customer. Then check their license. Don't let them talk you out of it. It is required, whether they are doing business here in the US or doing business in the Philippines. Check the validity of their licenses through their state's Secretary of State and on the FCC's website. If you can't find their business on both sites, we suggest you don't do business with them. Though we can't tell you how you spend your money, it would be wise to be safe.

Why you should NOT BUY from an unlicensed company

First, why would you gamble your money on a company that is afraid to follow the law? If their services are not up to standard, then who can you complain to? No one. Because there's no authority looking over them. This is why you should not waste your time or money with these companies. When you see a company who is offering these types of services, ask them for their business license and FCC license. Don't let them talk you out of it.

What to look for when you see a company offering this service online or on the newspaper

Check their website and see if they have a Contact page. If you don't see one, don't do business with them. If you do see one, check and see if they have a real street address. Check and see if they have a number that you can call and not just email. If you see a phone number, call the number. Call the number at different times of the day and see if someone answers. Protect your investment so make sure they are there when you need help.

If you only see an email, we suggest you move on and save your money. It would really be frustrating if you cannot get a hold of someone and just wait on an email response. You have to ask yourself a question - why is this company scared to place their contact number or their address? Do they really want to serve you?

Be an informed consumer! It's your money and you worked for it.

So what does Aspen really do?

Aspen Communication provides a way for you to communicate with your loved ones in the Philippines and at the same time save money. Aspen will charge you a fixed rate monthly and allow you to talk for as long as you want. Yes, for as long as you want. There is NO TIME LIMIT. If you want to call them everyday, do it. That's what Aspen's service is about.

How do you do this?

We send an Aspen cellphone or bagphone to your family or loved one in the Philippines. We then provide you a number wherever you are (click here to find out which countries we can provide service to) and then you call that number. For example, you are in Los Angeles, Aspen will provide you with a Los Angeles number that you can call. When you call that Los Angeles number, the cellphone or bagphone that we issued in the Philippines will ring. You can then talk to your loved ones.

Is this real?

It's as real as you can get. Aspen has been doing this since 2003. We have experience and we're not here to go away. Aspen is here to grow with our customers.

Does your service require an internet connection?

NO, but Aspen can provide internet based services as well. Most of Aspen's calls DO NOT REQUIRE THE INTERNET because calls are made to a cellphone or bagphone in the Philippines. This makes your recipient mobile and you will be able to call them at work, school, the market, riding a jeepney, or driving their car. And as long as they are within the coverage area, you will be able to talk to them. But if you prefer to use the internet or your family is not covered by our partner's cellphone coverage, then we can give you an internet based service as well. Whatever you require, Aspen will recommend the best possible solution to allow you to save on your calls to the Philippines.

Do I have to register my phone number to be able to call?

NO. You do not have to register your number with us. Some companies want you to enter your number or numbers you think you may be calling from so you will able to call into their system. Aspen does not have any of these restrictions. You paid for this service so you should have the freedom to use it however you want it. If you have a relative in another country and you want them you use Aspen's service, let us know. We'll give them a number they can call in the country they are currently located so they can also call and enjoy the unlimited calling. For example, one of our customers is from California and the customer has a sister in New Zealand. For a small additional fee, Aspen got a New Zealand number for the customer's sister. Now they enjoy unlimited calling to their mom in the Philippines.

Why haven't I heard of Aspen before?

The globe is a big place and to cover it, it costs money. Aspen is constantly doing its best to let everyone know that Aspen's service is available.

I'm not in the US, can I use Aspen's services?

Not only is available to US or Canadians, Overseas Foreign Workers can also avail of our service as long as they are able to pay the monthly payment through credit cards, money remittance, or through Paypal. Aspen has clients in Australia, Germany, UK, Africa, Japan, New Zealand and India. Click here to find out which countries we can provide service to

So what now?

It would be unrealistic to say that there's no one else out there that does this service. Aspen does not deny that but we want you to make a sound decision. Do you want to give your money to a business who doesn't find a way to support you other than email or restrict you to call at certain times? We know you would rather get a service that can provide you with real support. Aspen is here to give you just that. Aspen is here to serve you - whether it is a complaint or compliment. We take them all. We learn from the complaint and cherish the compliments.

Come and sign up today!

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